How to win Foursquare friends and influence people

Foursquare logoUpdate: I spoke about this at the Social Media Cafe Liverpool – presentation below.

Foursquare. It’s the latest hottest thing to blog, tweet and generally foam about.

Unfortunately, over-excited use of Foursquare can often simply annoy your Twitter followers. Who cares if you’ve just checked-in at “Don’s pizzeria” or if you’re Mayor of “[hipsterrific bar]“?

The real value in Foursquare is not just tweeting where you are, or when you’re Mayor or whether you’ve got the badge that says you’ve been out drinking every night for the last five days (maybe you need to check in at your local AA club).

Foursquare is primarily a popular platform for helping you keep track of your friends and get recommendations about good and interesting places to hang out from people you know and trust. When you go to Don’s Pizzeria, tell me why and what you’re doing there. Leave a tip to recommend something (or to remind me to avoid the kebab).

Here’s my top three tips for making Foursquare useful:

(and, influence people, in a sense):

1. Login to your Foursquare account on the web, click Settings and turn-off the default options to send tweets whenever you check-in, become Mayor or unlock a badge.

Don’t worry, you can turn these on per check-in. This will stop you losing Twitter followers, bored of incessant check-ins at home, work and the train station.

2. Check-in and add a note each time you do. What are you doing there? What’s good? Are you available to hang out? Many people will get your live Foursquare check-ins through Twitter too (if they don’t have Push-type notifications on iPhone etc). So tweet these, if they’re useful.

Again, avoid tweeting mundane places unless you’re looking to hang out with people or at an event. Adding a hashtag helps with the latter.

3. Leave tips. Not cash, but those little notes you can add to places from the Foursquare app. When others check-in, one of the tips pops-up which can help someone make a decision about what to do, where to go or what to have.  Ostensibly, tips are positive things, but I have no hesitation in pasting a place if it deserves it.

Saving tips that you find when you check-in and browsing nearby tips also means you build-up a collection of “to do’s” that are worth going through on a boring Sunday afternoon.

Winning over your friends

As you become more active on Foursquare, you’ll begin to add up a list of friends. The more users that join, the easier it becomes to find other people and use Foursquare as a way of organising social activities. In Manchester, for example, I find skimming my Foursquare friends list over lunchtime a good way of finding out where other people are and if they’re available to grab a bite to eat.

Of course, you can always check-in “off the grid” if you want a bit of privacy.

And yes, it is interesting to know who’s the Mayor of a venue. You become a Mayor being by the user to check-in most frequently over the last two months. If a friend is a Mayor, this is a signal to me that he or she goes there lots and, in a sense, endorses it as a venue for whatever goes on there. Checking-in at a venue without actually being there, or really making use of it, is probably somewhat misleading and won’t win me over as your friend.

Alternatively…

Foursquare is by no means the only location-based social recommendations app out there. I myself was (and still am) an advocate of others, like Gowalla, that frankly have a sexier design and ask users to crowdsource locations, rather than simply buy up a local directory a starting point.

Unfortunately, there is a degree of critical mass with Foursquare that goes with the relentless adoration lauded on it by Mashable. This means most of my friends and colleagues have naturally gravitated towards it as a network and that, in turn, makes it more useful for me, to find out what’s going on where. There are methods of checking-in on multiple networks, however I have yet to try these out myself.

In conclusion…

Remember, Foursquare is all about recommending local places and things to do. This sort of stuff can add value to what your followers see on your Twitter time line, but if you tweet about it too much, it can really turn people off.

So check it out and, if you know me, add me as a friend.

On the Manchester Digital council

Manchester Digital logoIf you haven’t heard already, I was elected to Manchester Digital council following a vote of the 30 odd members who turned up at the AGM. The full list is available on the Manchester Digital website.

It’s great that we have a mix of new and re-elected council members, meaning that we have a blend of experience and fresh input. My intention is to use the discussion I posted on my blog the week before as a starting point for my actions on the council. In the spirit of openness, collaboration and events, I hope to use this channel to keep members updated as well as come along to a range of digital community meetups to meet people directly.

With that in mind, I’ve been keen to go out and about and fly the flag for MD in my new role. Over the last two weeks I’ve been out with FutureEverything volunteers, at the Creative Times relaunch (featuring  Phil Jeffs) as well as sticking my head into Manchester SEO meetup. This week, we also held the regular Social Media Cafe where regular attendees Tim Dobson and Richard Hudson also made themselves known as council members. It’s been great to keep in touch with what’s going on and introduce myself to people in my new role.

I also set up the @McrDig twitter account (unfortunately, ‘ManchesterDigital’ is too long to be used as an account handle!). We’re using this to engage with the community and share news, in addition to our usual weekly emails (do you get these?). It’s regularly monitored, so just tweet @McrDig to get in touch, ask questions or get something promoted. We’re also using and monitoring the #McrDig hashtag for relevant content.

It’s worth touching upon my thoughts about the AGM itself. The formal report, drawn up by last year’s council, is available on the website. In the future, however, I will be aiming to arrange for the meeting to be live-blogged and more accessible ‘outside the room’. There was a fair bit of chat on Twitter and it would be great to be able to include some of the feedback from that in future plans as well as allow the meeting to be engaged with, erm, digitally.

This also means getting the paperwork out ahead of the meeting and putting any resolutions out for comment beforehand, like I tried to do with the Google Wave for the joint statement to the new coalition government. To aid with this sort of approach, Phil has set us up a Basecamp account so the council can more easily keep in touch.

I’d also ultimately like to see MD move towards a model of electronic voting, but this carries a number of questions that are worth exploring with the community. I’ve had experience of implementing this at a previous charity but it was not without its flaws and the process must be subject to scrutiny. Still, it is not impossible nor uncommon and I think it’s an ideal way to let more members help set the direction for the organisation.

All of this, I hope, will add up to a more inclusive approach to our main democratic meeting of the year. It will build on the themes of openness, collaborate and better events, but I hope people see the digital engagement elements as additional to attending the meeting in person. There’s a lot to be said for coming along, meeting other members and questioning the council and chair in person. I hope that by promoting it well in advance and engaging people with the content, we’ll be able to make it a more useful event for the membership to turn up to.

Our first council meeting is now set for the start of July and I hope we can put together a calendar of our events over the coming year. If you have any ideas, get in touch. We’re already working to identify the range of groups across Manchester and the north-west that we should be talking to, in addition to those with whom we already have a relationship. I also hope that we’ll look at what we can offer by way of support in order to focus on our core aim of making Manchester and the north west an even better place for digital business.